4）IaaS and PaaS system administrator services (such as backup and recovery, security scanning, etc.)
5）PaaS database administrator services (such as capacity monitoring, performance optimization)
6）System upgrade service
7）System maintenance service
- Application bug feedback
- 5*12 customer service consultation service from Monday to Friday, including Email, QQ, etc.
- All inquiries or questions will be responded within 4 hours
- In case of national statutory holidays (such as New Year's Day, Spring Festival, Qingming Festival, Dragon Boat Festival, Mid-Autumn Festival, National Day, etc.), only QQ customer service support is provided, and the first response will be given within 4 hours.
8）Return all current data of the tenant in database file format
Note1: Minimum subscription for the SaaS described on this page is 3 users.