8MSaaS SRM also distinguishes different contact types such as the following:

The minimum information to create a new vendor or supplier is just its name.  However, 8MSaaS allows the enterprise to incrementally capture wealthy information of the supplier.  8MSaaS also allows the vendor or supplier to add or change its own product and service information including prices and discounts.  This would great save the enterprise’s effort of keeping each vendor or supplier’s product and service information up-to-date.

8MSaaS was designed to deal with global vendor or supplier name problem and would be able to identify the same vendor or supplier with different names and also allow the linking of the information and transaction records of the same vendor but with different names together.

8MSaaS automatically tracks the following measurement information during the “delivery & acceptance” process and aggregate and summarize measurements results in real-time:

• Tender Invitation Rate (Number of Times Invited / Total Number of Tenders)
• Tender Response Rate (Number of Times Responded / Total Number of Times Invited)
• Tender Hit Rate (Number of Wins / Total Number of Times Responded)
• Tender Rejection Rate (Number of Losses / Total Number of Times Responded)

The automatically collected objective performance data is very use for quick sanity checks.  They are also very useful when being combined with subjective performance appraisal data from the users who directly receiving products and services from the vendors and suppliers. 

8MSaaS allows the user to set up the questionnaire for performance appraisal  for the target vendor or supplier and 8MSaaS can automatically send the questionnaire to the appraisers specified by the user and calculate the result based on the pre-assigned score for each answer for each question in the questionnaire.