- High Performance PMO
8Manage PMO is for portfolio & program management. 8Manage allows the PMO manager to effectively manage goals, collaborations, commitments and investments in a goal-oriented multi-project environment.
8Manage PMO can aggregate information from individual projects to it in real-time.
- Governance & Policies
A PMO often needs to enforce certain policies and rules in order to make its monitoring and control across multiple projects effective. 8MSaaS is a policy-driven system which allows selective policy enforcement in project planning and execution and it offers a rich set of configurable policies and controls for the following areas and these policies and controls can be structured according to enterprise-level, program-level and project-level requirements:
- Goals & critical success factors
- Scope control & phase measure
- Time & resource control
- Cost classification & control
- Review & acceptance process
- Quality control
- Outstanding issue control
- Change control
- Procurement control
- Earned value measure
- Communication, alert & escalation rules
Besides providing the effective policy mechanism for measurement and control, 8MSaaS also provides anonymous Reality Check to find out people perception of healthiness of the program or project and collected useful information for maintaining the healthiness of the program or project.
- Project Request & Prioritization
Multi-project or program management will become more predictable if project requests and prioritization are properly managed. 8MSaaS provides the Project Request feature to allow the requesting party and the responsible committee to properly communicate, investigate and assess cost-benefit, risk and impact before doing the final prioritization.
Since prioritization needs multidimensional assessments from cost-benefit, key resource availability and risk management points of view, 8MSaaS provides the Investment Attention functionality to allow the management team to look at new project requests and existing projects as the big picture to make proper assessments, trade-off’s and prioritization.
After the new project requests have been approved and become official projects, Investment Attention can also continue monitoring planned schedule vs. actual progress, risks and planned ROI vs. actual ROI.
- Multi-project Structured Collaboration
The project and program-oriented collaboration capability can make the success or failure difference for multi-project or program management. 8MSaaS provides the foundation for individual and group coordination and interaction and its major project and program-oriented collaboration functions are described as follows:
- Functional, project and program-oriented organization management
- Common language for request, commit, deliver and accept for project and program deliverables
- Group, committee and site coordination and management
- Client, partner and supplier coordination and management
- Inter-organization interaction and escalation management
8MSaaS’s Project and Program-oriented Collaboration functionality combining with its Accountability & Clear Result management capability will create high performance program management capability for your organization.
- Multi-Project Scope & Requirements Management
8MSaaS centralizes scope & requirements management in program-level and also project-level and provides Requirements Request to capture, filter, clarify and validate requirements and Requirements Matrix to organize requirements and track their progress from start to completion. Project level requirements information is automatically aggregated to the program level in real-time.
8MSaaS Reality Check facility can be used to detect scope communication issues and requirements instability issues at program-level or project-level. Requirements review and acceptance are automatically tracked and requirements changes must go through the strict change control process. 8MSaaS also provides Real-time Display Components for analyzing and displaying requirements management information.
- Multi-Project Time Management
8MSaaS automatically tracks time and progress for each project activity and deliverable. The % of complete of lower level activities and deliverables are automatically aggregated up to the higher level activities, project and program. Overdue activities and deliverables are flagged and alert messages will be sent to the affected stakeholders.
8MSaaS always keeps track of original scheduled time, latest scheduled time and actual completion time and highlights the discrepancies. 8MSaaS can also keep track of multiple baselines (versions) of the project plan.
- Multi-Project Dependency Management
8MSaaS supports mandatory and discretionary dependency and tracking in project and program levels. It also supports dependency and tracking on key resources and shared resources in project and program levels. For each activity or deliverable, 8MSaaS tracks all its direct and indirectly dependencies . The dependency icon will turn red when the dependency falls behind the predefined tolerance limit.
8MSaaS also supports dependent (others depending on me) tracking to ensure the responsible person of each deliverable would understand its change impact to others.
- Multi-Project Cost Management
8MSaaS provides the comprehensive revenue & cost budgeting & tracking functionality at activity, project and program levels and the full traceability of project revenues with sales orders and contracts and project costs with timesheets, expenses, PO, invoices and payments.
8MSaaS provides the following project and program accounting functionality:
- Program-defined cost classifications linking to COA
- Automatic labor cost calculation based on timesheets
- Automatic procurement cost calculation based on PO & contracts
- Automatic expense calculations based on expense reports
- Automatic checking supplier invoices against PR and PO
- Invoice aging and overdue management
- Invoice and payment linkage
- Budget variance detection and reforecast
- Real-time linkage of project cost to program cost
- Multi-project Quality Management
8MSaaS provides Quality Metrics to allow the project manager to set measurement target and gauge the incremental and final deliverable qualities. 8MSaaS also allows the program managers to set different policies for her program to enforce Review & Approval for controlling qualities during deliverable creation and finalization in the projects under the program.
8MSaaS Reality Check can be used to detect process issues and deliverable quality issues and Real-time Dashboards can be used to disseminate Quality Metrics, Review & Approval and Reality Check information effectively at real-time so that quality problems and achievements can be seen by everyone at the earliest possible time.
- Multi-project Communication Management
8MSaaS automates the following for project and program communications:
- Automatic Alerts & Notifications
- Automatic generation & delivery of Weekly Status Report
- Real-time Chat
- Discussion forum
- Reality Check
8MSaaS supports Iterative Reviews & Acceptance of deliverables to support the short iteration needs in communication for complex problem-solving. 8MSaaS also facilitates Structured Interactions and provides real-time information, allowing teams to make informed decisions.
The most powerful communication tool in 8MSaaS is its Data Agility & Preciseness that help projects and programs tremendously reduce miscommunications and enhance teamwork & effectiveness.
- Multi-project Resource Management
8MSaaS provides features for searching, requesting, allocating and tracking of resources in multiple sites, groups, activities, projects and programs. 8MSaaS also provides advanced resource management features such as program-defined resource roles and resource leveling.
8MSaaS resource management features include:
• Automated resource search across sites & groups based on skill & availability
• Facilitating & tracking of resource provision, allocation & utilization
• Resource allocation automates cost estimating & budgeting
• Comparison of resource planned vs. actual utilization
• Automatic detection of overloaded & inadequate resources
8MSaaS also provides rich resource planning and utilization reports so that you can analyze resource provisioned vs. allocated vs. actual at deliverable, activity, project and program levels over time.
- Multi-project Risk Management
8MSaaS automatically detects Systemic schedule, cost, resource and quality Risks and their impacts and extrapolates the ultimate impacts from existing impacts so that people can see the severity of the damages if the risks aren’t properly managed.
8MSaaS also provides an integrated Risk Register for recording user-identified risks and tracking them from start to closure. In Risk Register, each risk is classified and evaluated from low to high chance of happening and from low to high impact before and after the identified actions are taken so that people can easily the effectiveness of their Risk Medication actions.
All risk information will be automatically aggregated from project-level to program-level in real-time.
- Multi-project Procurement Management
8MSaaS supports eSupplier Management, eTender and eProcurement at activity, project and program levels. The tendering process is rule-driven and its security and integrity are well controlled by the system. For procurement, 8MSaaS supports PR, PO, invoice and payment management. It also supports procurement contracting, subcontracting and outsourcing.
8MSaaS also supports Project or Program-based Procurement. A gigantic or complex procurement task can be a project with multiple procurement activities of various types. Procurement information will be aggregated according to the project WBS structure and schedule, resource and dependency can be managed using project and program management discipline.
- Multi-Project Issue Management
8MSaaS supports raising, assigning, acting, tracking, escalating and closure of issues at activity, project and program levels and allows the linkages of issues to risks, change requests and actions. 8MSaaS provides Issue Map to allow the user to walk through the linkages surrounding an issues. Escalated issues will be marked in RED and the person(s) that the issue is escalated to must acknowledge the escalation. Issues raised in lower level activities are automatically aggregated up to their upper level activities, project and program.
- Multi-project Change Management
8MSaaS provides Change Request to allow the user to record and manage changes. Each Change Request contains the following information:
- Discovered In
- Work Order
Each Change Request can be in one of the following states:
- Accepted responsibility
- Submitted proposal
- Submitted resolution
- Accepted resolution
A Change Request can be applied for change information logging during the project WBS is being changed and the change impact information will be associated with the Change Request permanently. When people need to find out the change impacts of a particular Change Request or set of Change Requests, they can enter the Change Request number(s) to the system and the system will provide the change impact information. All Change Requests are automatically aggregated from project-level to program-level in real-time.