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PSA
(Professional Service Automation)Automates end-to-end process of your professional service business.
- Marketing campaign management
- Customer information & sales force automation
- Customer service management
- Engagement contract and project management
- Service level agreement (SLA) management
- Resource management
- Quality and delivery management
- Invoicing and payment receivable management
- Real-time dashboards for monitoring
- Automatic generation of reports
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PSE
(Portfolio & Strategy Execution)Is a state-of-the-art solution designed for portfolio and strategy execution management.
- Goal-direct structure
- Execution governance model
- Prioritization and investment attention
- Effective forecasting
- Project progress, cost & return management
- Issue, risk and exception management
- Real-time dashboards for monitoring
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TOM
(Total Outsourcing Management)Provides out-of-box for Total Outsourcing Management
- Outsourcing goal and strategy management
- Outsourcer selection, tender and contract management
- Outsourcing project, resource and service level tracking
- Outsourcer delivery and quality management
- Outsourcing cost and return
- Outsourcer’s KPI and penalty management
- Real-time dashboards for monitoring
- Automatic generation of week status reports
Our Specialized Products
